Dear Customers (Consumers),
By using Football Federation of Armenia services and doing shopping from our online store website fanshop.ffa.am of Football Federation of Armenia, you agree to these conditions of use and service terms. Please read them carefully. When you use a Football Federation of Armenia services you also will be subject to the guidelines, terms and agreements applicable to that Football Federation of Armenia services.
This is to inform you that you will be prompted to provide your personal information when entering the online store website of Football Federation of Armenia.
Your personal data collection and its use are established on a legal basis as a special “Privacy policy” is compiled to prove its compliance with the law.
Apart from the transparent cooperation that the Privacy Policy offers, the latter is designed to resolve any further disagreements that may arise between the two parties.
You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Football Federation of Armenia services, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
You may not misuse the Football Federation of Armenia services. You may use the Football Federation of Armenia services only as permitted by law. Access granted to your account and to Football Federation of Armenia services can be terminated or denied if you do not comply with these conditions of use and service terms.
You may use Football Federation of Armenia software solely for purposes of enabling you to use the Football Federation of Armenia services as provided by Football Federation of Armenia, and as permitted by these conditions of use and service terms. You may not incorporate any portion of the Football Federation of Armenia software into other programs or compile any portion of it in combination with other programs, or otherwise copy (except to exercise rights granted in this section), modify, create derivative works of, distribute, assign any rights to, or license the Football Federation of Armenia software in whole or in part. All software used in any Football Federation of Armenia Service is the property of Football Federation of Armenia or its software suppliers and is protected by the Republic of Armenia and international copyright laws.
Please note also that providing detailed and accurate information at the outset will facilitate efficient processing of your request. That information will include, for example, e-mail and/or credit card number used to make purchases.
PRODUCT DESCRIPTIONS
Football Federation of Armenia attempts to be as accurate as possible. However, Football Federation of Armenia does not warrant that product descriptions or other content of any Football Federation of Armenia Services is accurate, complete, reliable, current, or error-free. If a product offered by Football Federation of Armenia itself is not as described, your sole remedy is to return it in unused condition.
DISPUTES AND APPLICABLE LAW
Any dispute or claim relating in any way to your use of any Football Federation of Armenia services, or to any products or services sold or distributed by Football Federation of Armenia or through our website in connection with it shall be governed by the substantive Republic of Armenian Law, shall be resolved and shall be submitted to the Republic of Armenian Court of General Jurisdiction, the place of dispute resolution shall be Yerevan, Armenia.
RETURN & REFUND POLICY
You have 15 calendar days to return or exchange an item from the date you received it.
If the item has been damaged by you and in other cases prescribed by the Republic of Armenia legislation, it cannot be returned or exchanged. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it (in quantity and quality), in its original packaging, in its entirety, with original seals and labels, full set with the accompanying documentation and with no damages. We shall repay the amount paid by you not later than 30 days after this. In order to exercise your right to withdraw from the delivered item, You may, at your choice – (1) send a filled-in refusal form, together with the delivered item (2) submit the form for refusal on our website, (3) to inform us explicitly in any other way, convenient for You (for example letter, send via post, fax or e-mail and others). You will be eligible for a return or exchange and 15 calendar days period will be deemed to have been fulfilled if you delivered an item to postal, courier, transport or other delivery service within 15 calendar days from the date you received it. When informing us, you have to state name and correspondence address and, if available – telephone number and e-mail address. You are also required to provide us/ send us the original or a copy of the receipt, proof of purchase or the invoice, issued for the item. The final sale price shall be repaid via bank transfer to a bank account, given by you. Football Federation of Armenia shall not bear any responsibility for invalidly or incorrectly filled-in personal data, address, number of a bank account and / or any other information, provided through the website.
We can refund the amount or with your agreement we can exchange your item with another one. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
SHIPPING
You will be responsible for paying for your own shipping costs for returning or exchanging your item if you will not have adequate reasons (for example you received the item damaged or defective).
Shipping costs are nonrefundable.
In case of delivering defective items return or exchange, consideration of claims will be organized by means of negotiations based on the Republic of Armenia legislation.
If the delivered product does not match to your order, we will be responsible for the shipping fee.
If you receive a refund (this applies to a product that is in good condition), the cost of return shipping will be deducted from your refund.
